![]() If you’re using a wireless microphone or headphones, ensure they’re fully charged, and use the physical mute buttons on them to check if either device is muted or not. ![]() Check whether your internet connection is working as this could prevent you from receiving good audio during a video or voice call.If you knowingly or unknowingly installed such a program, check installed software and uninstall or disable the program. In Skype, open the Tools menu and then click or tap Options A faster way to open Skype's settings is to press the 'Windows + ,' keys simultaneously. Most issues related to webcams in Skype can be resolved from the Video settings. Some programs can prevent your microphone from working and you end up with no sound on Skype. Check that everything is configured correctly in Skype's video settings.Check whether the audio in Skype is muted by looking at the microphone icon and checking if it has a diagonal slash across it. ![]()
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